We are overjoyed to send this letter to express our appreciation of your work on selling our house. Your decades of experience in our neighborhood are well documented, so we’re just confirming this to be true. We were most impressed with your communications. You were readily available throughout the process – all phone calls were promptly returned, emails and texts answered with little wait, but most notably, you initiated communications throughout so we were always knowledgeable about each step. With your help, we too became conversant in the lexicon of the trade. Barely a day went by that we didn’t hear from you, and this helped ease the stress considerably. Your marketing materials and tactics were spot-on – the MLS listings, advertisements in print and online, the video, social media, and so forth showed the house beautifully. Your time with possible buyers and other brokers was well apportioned too, with the open houses and taking potential buyers on private visits whenever requested to further promote the property. You negotiated prices with potential buyers (laid these out clearly in a table for us to consider the financial options), and you got everything set-up with escrow. You were well-versed in every document needing signature, alert for every potential hurdle and competently worked independently with no need for prompting or badgering – you were the one always moving the process through each step – from the initial meeting to the final closing statement. We are grateful to have had you as head of our house-selling team and know that your skills and experience will serve others equally well.
Best wishes and much applause,